Support

QuietLine is designed to be simple, private, and reliable.
Most experiences should work quietly in the background, without configuration or ongoing setup.
If something feels off, start below.


Quick Help

Quiet Time

No sound during a session?

Check that your device is not in Silent Mode and that volume is turned up. QuietLine uses subtle audio that may be muted by system settings.

Session froze or didn’t complete?

You can safely close the app and reopen it. QuietLine does not penalize incomplete sessions.

Can I restart a session?

Yes. You can begin a new Quiet Time at any moment.


Affirmations

Why do affirmations unlock slowly?

Affirmations unlock intentionally, one at a time, to reinforce calm and presence rather than stimulation.

Can I replay past affirmations?

Yes. Previously unlocked affirmations remain available.


Streaks

Why didn’t my streak increase?

Streaks increase only after a completed Quiet Time session.

What happens if I miss a day?

Nothing. QuietLine does not penalize missed days or enforce behavior.


Account & Data Deletion

If you signed in using Google, you may request permanent deletion of your QuietLine account and associated data.

Please visit: https://quietline.app/delete-account

Or email: support@quietline.app


Technical Notes

  • QuietLine stores all data locally on your device
  • No accounts, analytics, or cloud sync are used
  • Reinstalling the app may reset local progress
  • QuietLine requires a supported version of iOS
  • Silent Mode may affect audio playback

Contact Support

If you need help or want to report a bug, you can reach us at: support@quietline.app
When possible, please include:

  • Your device model
  • iOS version
  • A brief description of what happened

This helps us resolve issues more quickly.


Important Safety Note

QuietLine is not a medical or mental health service and does not provide diagnosis or treatment.
If you are experiencing a mental health crisis or feel at risk of harm, please seek immediate professional help.
In the United States, you can call or text 988 to reach the Suicide & Crisis Lifeline.
If you are outside the U.S., contact your local emergency services or a trusted healthcare provider.